After all possible efforts of calling the US Embassy has been exhausted, we have decided to schedule an appointment online. VisaPoint charges USD 10.00 for the procedure which is reasonable for a hassle free transaction.
Now, Nanay has been scheduled for an interview on Monday, September 28th. I hope that she gets approved to gain an entry to the US in order for her to enjoy the orlando vacations that have been awaiting her all these years.